English speaking makes the link easier between our foreign owners and us to understand their needs and manage services as close as possible to what they want. English speaking also enables us to offer our foreign guests the best welcome. Many of the guests we see on the Ile d'Oléron speak a foreign language: we are used to welcoming German, English, Belgian people, etc. That's why the Conciergerie Clés d'Oléron can welcome your guests in English if needed. With intensive training in English, multiple and prolonged experiences abroad our team does all the process of welcoming your guests in English. Especially, the initial contact phase, the first welcome logistics by email and phone, services on the ground and monitoring the stay may have to be done in English. Clés d'Oléron does that for you for any problem, question or to provide your foreign guests with information.
To welcome your guests on the Ile d'Oléron (guests, friends, family, etc.) or give your keys (deliveries, interior designer, plumber, gardener, etc.), you may need a Concierge to manage your keys. All year long the Conciergerie Clés d'Oléron helps you on the spot and we make ourselves available to give the keys to the people you wish without your having to move.
In order to help you with property services, the Conciergerie Clés d'Oléron can provide a team to clean your house. These services are custom-made: choose what you want us to do and the frequency of our interventions, depending on your guests (friends, family, tenants, etc.) or any other need. You can opt for the complete cleaning of your property after the departure of your guests: vacuum cleaner, mop, dust, cleaning of the bathroom, sanitary and kitchen and household appliances such as oven, microwave and refrigerator, etc. Please kindly note that our services are available all year round. If you want your rental to be cleaned every month and checked, our Clés d'Oléron team will be there for you. As you can see, we put ourselves as a real substitute of the owner and manage the maintenance of your secondary house.
The guarantee of the success of the stay of your guests above all requires a nice welcome. We offer hotel service: white linen for beds and bathrooms, beds made upon arrival of your guests, shampoo bottles, shower gels, soaps, etc. Our teams prepare beds before the arrival of guests, and nicely display bathroom towels on the beds. Many options are available: bath towels, hand towels, bath mats, different kind of bathrobes, etc. We also provide tea towels for the kitchen.
The Conciergerie Clés d'Oléron is a local team and works on the Ile d'Oléron all year long to regularly check your house. We can check many things and provide custom-made services: checking and maintenance of the house after a guests' stay or checking after a disaster (storms, water damage, etc.). Personalized monitoring and stewardship of your home on the Ile d'Oléron also take small everyday worries in hand: checking your post mail or managing the garbage logistics during low season ...
Linen rental for beds (sheets, duvet covers, pillowcases) and bathrooms (small and large towels, bath mats and bathrobes) allows your guests to avoid overloading their vehicles, offers maximum comfort and a nice welcome. The Conciergerie Clés d'Oléron offers a linen rental service and our teams make the beds upon arrival. This service can be considered upstream and included in the weekly price of the rent by the owner, or else be considered as optional, extra charged to the guests. We work with professional hotel linen available all year long: more information about linen rental on the Ile d'Oléron.
Enjoying the holidays without having to cook or going shopping is perfect to enjoy the best stay on the Ile d'Oléron. One of our "Chefs" can help you daily or occasionally select local products and prepare the meal for you directly in your vacation rental. The home cook service can be offered to your guests or can be an option designed for special events (birthdays, private parties, tastings, etc.).
The Conciergerie Clés d'Oléron works with many exceptional villas. These high standard villas are ranked 4 or 5 stars by the tourist office and require special attention. We offer high quality services for the welcome of your guests: a combination of our hotel services. A personalized, discreet, flexible, bilingual welcome; the beds made upon arrival with our white linen selection, toiletries in the bathrooms, home maintenance, home chef, etc. Our services are custom-made and flexible.
Easy! You can rent baby equipment necessary for children to avoid overloading vehicles!
The Conciergerie Clés d'Oléron provides cots, baby high chairs, baby baths, etc. Everything you need for a lovely family holiday on the Ile d'Oléron.
Useful: our services are custom-made, depending on your needs, desires and tastes. We can go shopping for you before your arrival, we can heat, air, check and clean your house regularly, etc. We offer a personalized service for your guests, friends or yourself for your secondary house: set the table before the guests arrive, welcome them with a bottle of wine, etc. We also benefit from our local presence, a network of partners we can work with, specialized local companies if needed (catering, cleaning, linen, gardening, music bands for private events, etc.).